Clear Minded Marketing Policies

At Clear Minded Marketing, transparency and professionalism are at the heart of everything we do. To ensure a clear understanding of our terms, we have outlined our policies regarding refunds, cancellations, service delivery, and more. By engaging with our services, you agree to these terms.

Refund Policy

We do not offer refunds for any of our services. All payments made are final and non-refundable, reflecting the time, effort, and resources dedicated to providing exceptional results. We encourage clients to reach out with any concerns prior to engaging our services to ensure alignment.

Cancellation Policy

To cancel any scheduled services, we require a minimum of 30 days' written notice before the start date of the service. This notice allows us to adjust schedules and resources accordingly. Cancellations made with less than 30 days' notice may result in fees or forfeiture of any deposits already paid.

Fulfillment & Service Delivery Policy

We are committed to delivering quality work on time. Below are the timelines and expectations for our services:

SEO Services: Monthly work summary reports are provided within 30 days of the service period.

Social Media Posts: A minimum of 3 content pictures must be submitted at least 1 week in advance of the posting schedule. If posts are required on a specific date, the content and request must be submitted at least 1 week prior to ensure timely publication.

Other Services: Deliverables for custom projects will be provided based on the agreed timeline, as outlined in the client contract.

Return Policy

Due to the nature of our services, we do not accept returns. Once a service is performed, it is considered final. However, if there are any concerns about the quality of work or deliverables, we encourage clients to communicate with us promptly. We aim to ensure your satisfaction through open dialogue and collaboration.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected through our website or interactions will be handled securely and used solely for communication, billing, and service improvement purposes.

Payment Security

We use Stripe for secure payment processing, ensuring your information is protected with industry-leading PCI-compliant security standards.

Accepted Payment Methods

We accept the following payment methods: Visa, Mastercard, American Express, and Discover.

Legal or Export Restrictions

Our services are currently available to clients in the United States. Clients outside this region should contact us for availability.

General Terms

Service Expectations: By engaging our services, clients agree to provide all necessary materials and information within agreed timelines to ensure the successful completion of deliverables.

Communication: Timely and clear communication is critical for the success of every project.

Modifications: Additional changes or revisions requested after work begins may incur extra charges and timeline adjustments.

Legal Compliance: Clear Minded Marketing complies with all applicable laws and regulations and expects clients to do the same when engaging our services.

Contact Information

If you have any questions or require clarification regarding our policies, please do not hesitate to contact us:

Email: Leslie@clearmindedmarketing.com

Phone: (818) 797-4537

Address: Montrose, CA 91020, USA